Payment Methods:
At Premio Leather, we accept payments via Discover, Visa, MasterCard, and American Express. Our SSL certificate ensures a secure transaction platform, guaranteeing the safety of your payment information. Once your order is placed online, you’ll be prompted to provide your card details, and the SSL layer will handle the rest. Please note, we do not accept checks or cash—only credit cards and Stripe payments are accepted.
Pricing and Values:
Prices and availability on our website are subject to change without prior notice. Despite our best efforts, there may be instances where products are not accurately priced. If this happens, any discrepancies will be rectified promptly.
Order Cancellation:
If you wish to cancel your order, please contact our support team within 12 to 24 hours of placing your purchase. Once the order has been shipped or is in transit through customs, it cannot be canceled. In this case, we recommend accepting the item and initiating a return instead.
For order cancellations, please reach out to us at info@premioleather.com.
User Confidence:
As a registered user, you are responsible for maintaining the confidentiality of your account details. We do not permit the registration of individuals under 18 years old. By using our website, you acknowledge and agree to this policy.
Countries We Do Not Ship To:
While we are dedicated to delivering globally, due to international law sanctions, we do not ship to certain countries, including Israel.
Order Acceptance and Rejection:
Premio Leather reserves the right to accept or reject any order. In order to process your order, you must provide all necessary information, and it must meet our verification standards.
Replica Products Disclaimer:
Some of the items offered on our website are replicas. These products are designed to closely resemble the original in appearance but are not authentic items. Minor differences may exist. The prices reflect this, and by proceeding with your purchase, you acknowledge and accept these terms. This information is clearly mentioned in the product descriptions, and customers are required to acknowledge it during checkout.
Shipping:
At Premio Leather, we prioritize timely and secure delivery. Orders typically take 14 business days for standard shipping. Free shipping is available for orders over $139 in the USA, UK, Canada, and Australia. For all orders, tracking details will be provided once dispatched. If you encounter any issues with tracking, please contact us at info@premioleather.com.
We ship globally and all items are inspected by our Quality Control Team before dispatch. Our trusted partners—FedEx, UPS, DHL, and Skynet—ensure safe delivery to your location.
For more details, please refer to our Shipping Policy.
Return and Refund Policy:
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, we offer the following policies:
Size Issues: Returns due to size issues must be requested within 7 days of delivery. Incorrect sizes selected by customers are not eligible for returns unless a 50% restocking fee is paid.
Damaged or Incorrect Products: If you receive a damaged or incorrect item, please contact us with photos within 7 days of delivery for assistance.
Order Cancellations: Orders canceled within 12 to 24 hours of purchase are eligible for a full refund. Orders canceled after this period are subject to deductions of 25–50%, depending on the cancellation time.
All returns must include the original product in unused condition with intact tags. The customer is responsible for return shipping costs. Refunds will be processed after the item passes a quality check.
For more details, please refer to our Return and Refund Policy.
